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Technical Support Associate

Meridian Software · Information Technology

Location
Remote, India
Type
Part Time · Remote
Openings
5 openings
Apply by
Apply by 2026-10-31

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Salary

₹3.0L – ₹5.0L / yr

Experience: 02 years

About the role

Support enterprise customers over chat and email.

Responsibilities

Resolve tickets; escalate bugs; maintain help-centre articles.

Requirements

Strong written English; 0-2 years experience.

Skills

  • Customer Support
  • Writing
  • Troubleshooting

Accessibility & support

Chat-first role (no phone calls), flexible shift timings, quiet workspace stipend.

Especially suitable for

  • Hearing Impairment
  • Speech Impairment
  • Locomotor Disability

About Meridian Software

A product engineering company building accessible enterprise tools. Certified inclusive employer with sign-language interpreters on staff.

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